Hampton Roads

Help center

Frequently asked questions

Dryer vent cleaning, safety, and what to expect from Hampton Roads.

Safety & Prevention

How often should I clean my dryer vent?

The NFPA and most dryer manufacturers recommend once a year. If you have a long duct run, pets, or a large household doing 5+ loads a week, every 6–9 months is safer.

Can a clogged dryer vent really cause a fire?

Yes. Lint is highly flammable. The U.S. Fire Administration reports thousands of dryer fires each year, and clogged vents are a leading cause. Annual cleaning is the single best prevention step.

What are warning signs my vent needs cleaning?

Clothes taking longer to dry, the laundry room feeling hot or humid, a burning smell, excess lint behind the dryer, or the outside vent flap not opening when the dryer runs.

Service & Scheduling

How long does a cleaning take?

A typical single-family home takes 45–60 minutes, start to finish. We arrive in a 4-hour window and text you 30 minutes before we pull up.

Do I need to be home during the service?

Someone 18+ should be home to let us in and confirm access to the dryer and exterior vent. We can work around your schedule with morning or afternoon windows.

Will you make a mess?

No. Our negative-air vacuum captures debris at the source. Shoe covers on, drop cloths down. You'll barely know we were there — except your dryer will work better.

Pricing

How much does a cleaning cost?

Standard residential cleanings start at $179 flat. Longer duct runs, rooftop vents, and condo high-rises are quoted upfront before we start. No surprise fees, ever.

Do you offer commercial or multi-family pricing?

Yes. We service apartments, HOAs, property managers, and commercial laundry facilities. Contact us for a custom quote based on unit count and vent layout.

What to Expect

What does the technician do during a visit?

We inspect the full duct run, clean from both the interior and exterior where accessible, test airflow, and verify the exterior termination is clear. We leave a before/after airflow reading when possible.

Are you licensed and insured?

Fully licensed in every state we serve, $2M liability insurance, and workers' comp on all W-2 technicians. We'll email a certificate of insurance before the job if your HOA or insurer requires it.

About Dryer Vent Squad

What is your workmanship guarantee?

Our 12-month workmanship guarantee covers workmanship issues only. It does not cover normal lint buildup or future cleanings.

Do you service my area?

We operate locations across the United States. Enter your ZIP on our locations page or call 888.DRYER-04 and we'll connect you with the nearest squad.